A specifically crafted response service, tailored to your needs. The Response team handles all alarm calls for you, dealing with a wide range of issues on your behalf without the need to attend site, in the middle of the night.
We offer peace of mind with all responders being recorded by high definition body cameras with night vision capability, coming well equipped to site with professional uniforms, high tech equipment and body armour.
Our response team will give you a professional service, with detailed reports and recommendations for corrective action, as well as utilising data and statistics from your alarm call outs and incidents on site to improve the effectiveness of the alarm system, as well as the general security of the building.
Why Choose Us?
With over 30 years’ experience in Intruder alarm installations, CCTV, Fire Detection and Access Control, we give a basic level of training to all of our responders, meaning that simple fault finding and preventative measures can be put in place without the additional cost of an engineer; providing you are an existing alarm customer. When an engineer is required, our response team can, upon your instruction, liaise directly with our team of experienced engineering staff to rectify any issues as soon as possible.
Not an SSS alarm customer?
You can still benefit from our Keyholding Response Service, as long as your alarm system communicates to an alarm receiving centre. All we need is to send a detailed set of instructions to your alarm installer, in order to set up the necessary communications to our response team.
Should you not have a fully communicating alarm system, we can quote to install a variety of communications systems for a wide range of alarm panels, utilising single and dual path signalling methods.
Covering a 20 mile radius of Inkberrow, Worcestershire we aim to respond to ALL calls from our partners in an NSI gold approved Alarm Receiving Centre within 1 hour of receipt. However, with both a mobile and on call response team, our most recent leading response times have been:
Studley, Warwickshire – 10 minutes to site.
Rushock, near Droitwich – 14 minutes to site.